
Where do the sales leads come from?
Leads 2 trade run a network of websites all aimed at generating double qualified
sales leads. Before any sales leads are passed to our customers they are qualified
within our call centre.
The consumer has initiated the contact and come to leads 2 trade for more information.
The following actions are taken before a lead reaches you.
- The consumer types a search term (ie window quotes Manchester) into a search engine
such as Google or Yahoo.
- They are displayed a list of suppliers of window quotes Manchester by the search
engine.
- They click on the advert that appeals to them and is the closest match to their
requirements.
- They are directed to the web site from the advertised link.
- They look at the information on the web site and if they like the information they
see, they submit their details onto the web site. At this point they may STILL just
be searching for information.
- The consumers details’ are now logged within the admin area of the leads 2 trade
website.
- They receive a telephone call from the leads 2 trade call centre to acknowledge
receipt of their enquiry.
The leads 2 trade call centre qualify the enquiry to meet the following criteria
- They are the owners of the property
- All the contact details are correct
- The nature of the enquiry
- They are looking to purchase the windows, doors or conservatory within the next
3 months
- The preferred contact number & time are established
- They want a no obligation quote
Only after this process is completed, is the lead considered qualified and released
to you as a sales lead. This process can not be described as passive. It is stringent
and is undertaken every time an enquiry comes to leads 2 trade. The consumer has
initiated the process and is an active part of it. As part of the contact with leads
2 trade the consumer knows the name of the companies that will be telephoning him
to make an appointment. He is also expecting the calls within the next 48 hours.
From all the enquiries that come into leads 2 trade; only 4 out of 10 make it
to you. 6 out of every 10 do not meet the strict criteria we apply and never become
a sales lead.
Is every internet lead the same?
You get what you pay for in life, internet leads are just the same
There are several sources of internet sales leads. There are also vast differences
between them so you need to be aware of the following.
Leads 2 trade only sell double Qualified sales leads.
These have been qualified by tele sales staff to make sure they meet specific and
stringent requirements.
Not every qualified lead meets these stringent criteria so you need to check you
are getting what you pay for if you are buying qualified sales leads. Remember you
do not ever receive unqualified sales leads from leads 2 trade
Unqualified sales leads or brochure requests
Here at leads 2 trade we would call these enquiries not sales leads. These are basically
requests for brochures, or people who have inputted their details onto a sign up
page or pop up box on a web site to gain information. This type of enquiry does
not go through a call centre and is despatched directly from the web site enquiry
without any intervention. Beware people who claim to qualify these enquiries automatically
on the web site, you can only qualify data fields like postcodes or phone numbers,
not the actual requirement for products.
These type of leads are cheaper to buy initially but will convert at around 5:1
so you have to multiply the cost by 5 to get a true price of a lead. If you do not
have access to a call centre these leads are probably not for you.
How does the price of a sales lead compare to printed media?
Over the years I have used newspaper or Yellow pages ads, how do these leads
compare?
Quite simply put they do not compare. You only pay for an internet lead when you
get it, if you do not get any leads you do not pay any money. If you have spent
money on newspaper ads you will have seen them dwindling down to no more than a
trickle. Surprisingly the price of the advert does not get cheaper.
There are many very reputable forms of printed media and it is not leads 2 trade’s
place to knock this type of lead generator, but you may as well stick your money
on the 3.40 at Haydock Park. You might win or you might not in the same way you
might get some leads from the news paper or you might not, you will of course still
have paid for the advert.
Research shows the number of people who read newspapers is dwindling, in fact many
people prefer to use the internet and television for news, they are never exposed
to news print at all, so check the circulation figures for yourself.
The basic facts are simple, if you buy 10 leads from leads 2 trade you get 10 leads,
you do not have to pay your money and then hope your phone rings.
Are internet leads any good?
What generates your business, good leads or good salesmen?
The obvious answer is both. The real question is what do you expect an internet
lead to be? Leads 2 trade double qualify every lead, that means the consumer has
made a conscious decision to search for a supplier on the web. They have found one
of our web sites and entered their details. Telesales have called them and confirmed
their requirements against our criteria.
If a lead meets all the criteria it is sent to you straight from our system via
fax, SMS and /or email. We only send it out to 3 suppliers and we tell the consumer
which suppliers will be calling them. You telephone the consumer, introduce yourself
and book the sales call. It’s that simple.
How do I get the best from leads 2 trade internet leads?
You have to act quickly when you receive a sales lead
How quickly and professionally you deal with these sales leads will be critical
to how the consumer perceives your company. The consumer is waiting for your call,
they are ready to buy windows / conservatory from you.
We try to give you a wide window of 48 hours to contact the consumer. The reality
is that your contact to the consumer needs to be much faster. Consider any enquiries
you make on the web, would you wait 2 days for a response? Of course you wouldn’t,
the internet is a right here right now environment, if you search for information
on the web you want to find it now, not tomorrow just as you are doing here.
You need to contact the lead as soon as you receive it for the best response. Every
leads 2 trade lead has details of the customer care call made to the consumer. It
will tell you the best time to call them if for example they are at work and can’t
take personal calls, and the best number to call them on. You must follow up quickly
or your competitors will beat you to it.
If you are a small company and struggle to have the time to deal with these
leads, its not a problem we can appoint the lead for you, call our sales consultants
for more information on 0161 443 0028